Message for U.S. Citizens: Temporary Suspension of Public Non-Emergency Consular Services at U.S. Consulate General in Jerusalem (May 9-15, 2018)

This a joint message from the U.S. Consulate General in Jerusalem and the U.S. Embassy in Tel Aviv.

 

In preparation for the opening of the U.S. Embassy in Jerusalem on Monday, May 14, 2018, the Consular Section of the U.S. Consulate General in Jerusalem (located at 14 David Flusser Street) is temporarily suspending all public non-emergency consular appointments from Wednesday, May 9, 2018 through Tuesday, May 15, 2018.  This includes appointments for American Citizen Services (passports, Consular Reports of Birth Abroad, and notarial services), Visas (immigrant and nonimmigrant), and Federal Benefits.

 

During this period, the Consular Section will continue to assist U.S. citizens in emergency cases such as deaths, arrests, detentions, missing persons, repatriations, hospitalizations, or victims of crime.  Emergency passport services will also be available, with the exception of Monday, May 14.  U.S. citizens in Jerusalem, the West Bank, and Gaza can continue to contact the U.S. Consulate General in Jerusalem for emergencies at JerusalemACS@state.gov.

 

During this period, the Consular Section of the U.S. Embassy in Tel Aviv and the Consular Agency in Haifa will remain open.

 

U.S. citizens needing emergency passports or Consular Reports of Birth Abroad during this period are encouraged to contact the American Citizen Services Unit at the U.S. Embassy in Tel Aviv at AMCTelAviv@state.gov.  Visa applicants needing expedited or emergency visa appointments during this period are encouraged to read the information here:  https://il.usembassy.gov/visas/criteria-for-expeditedemergency-appointments/

 

A separate message will be sent regarding the new contact information for the consular sections in Jerusalem and Tel Aviv post-May 14th.

Note:  The timestamp on this e-mail message may reflect Washington, D.C. time, which may differ from local time.

We strongly recommend that U.S. citizens traveling to or residing in Jerusalem, the West Bank, and Gaza enroll in the Department of State’s Smart Traveler Enrollment Program (STEP).  STEP enrollment gives you the latest security updates, and makes it easier for the U.S. embassy or nearest U.S. consulate to contact you in an emergency.  If you don’t have Internet access, enroll directly with the nearest U.S. embassy or consulate.

Regularly monitor the State Department’s website, where you can find current Travel Warnings (including the Travel Warning for Israel, the West Bank, and Gaza), Travel Alerts, and the Worldwide Caution.  Read the Country Specific Information for Israel, the West Bank, and Gaza. For additional information, refer to “Traveler’s Checklist” on the State Department’s website.

Contact the U.S. embassy or consulate for up-to-date information on travel restrictions.  You can also call 1-888-407-4747 toll-free from within the United States and Canada, or 1-202-501-4444 from other countries.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). Follow us on Twitter and Facebook.

The U.S. Consulate General in Jerusalem is located at 14 David Flusser Street in the Arnona neighborhood and is open from 8 a.m. to 4:30 p.m., Monday through Friday (except U.S. federal holidays and certain local holidays).  Its telephone number is (972) (2) 630-4000.  The U.S. Embasssy in Tel Aviv is located at 71 HaYarkon Street and is open from 8 a.m. to 4 p.m., Monday through Friday (except U.S. federal holidays and certain local holidays).  Its telephone number is (972) (3) 519-7475.  If you are a U.S. citizen in need of urgent assistance, the emergency number for the Consulate General is (972) (2) 622-7230, and the emergency number for the Embassy is (972) (3) 519-7575.